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Refund Policy

A legal disclaimer

All content on this website, including but not limited to logos, designs, graphics, product images, text, and branding, is the property of IC Apparel and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use, reproduction, or distribution of any materials from this site is strictly prohibited.

IC Apparel makes every effort to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors, update information, or cancel orders at any time without prior notice.

All products are provided “as is” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

IC Apparel shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or our products.

This website may contain links to third-party websites. IC Apparel is not responsible for the content, policies, or practices of any third-party sites.

By using this website, you agree to comply with all applicable laws and regulations. Any disputes arising from the use of this site shall be governed by the laws of the State of Wisconsin.

Refund Policy - the basics

At IC Apparel, we take pride in delivering high-quality apparel. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition

  • All original tags must be attached

  • Item must not be damaged or altered in any way

Non-Returnable Items

The following items are not eligible for returns or refunds:

  • Final sale items

  • Custom or personalized products

  • Gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method

  • Please allow 5–10 business days for processing, depending on your bank

Exchanges

We only replace items if they are:

  • Defective

  • Damaged upon arrival

If you need an exchange, please contact us with photos of the issue.

Shipping Costs

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

Order Issues

If your item arrives damaged, incorrect, or missing, please contact us within 3 days of delivery so we can resolve the issue quickly.

How to Start a Return

To initiate a return or report an issue, please contact us at:
ICApparelmke@gmail.com

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